Privacy and cookies policies


Last updated 22/11/2022

Your privacy is important to us. You can use this site freely, in confidence and confidentially. No name or contact details are required to use it. 

Below we explain the type of information and/or personal data we may collect in certain circumstances and your rights.

We do monitor how this website is used by visitors in order to improve it. We use a common tool called Google Analytics, but all data sent is made anonymous and Google, who processes it, is not allowed by us to use it nor share it.

We look at things such as the ranking of which pages are most popular over time by all our users, how long people use the site for overall and which overall geographical areas they are from. It really helps make the website better in the future for others.

The usage data sent for processing may include information such as a computer’s/phone’s/tablet’s internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that are visited, the time and date of a visit, the time spent on those pages, unique device identifiers and other diagnostic data. This data is totalled up and/or viewed anonymously so nobody can ever be identified individually.

By using this website you agree to this.

If you make a reservation online or enquire about availibility by clicking on the “book now” links on this website, you will be directed to our booking platform partners to book direct:

When you contact us

If you send us an email, your email address will therefore be stored by us. If you send us an email you agree to us holding your email address on our files, although you can ask us to delete it or change it at any time, which we must do (see below).

When you make a reservation with us

If you make an online reservation with us, you will be asked for contact information and other personal information that we need in order to process your enquiry or reservation. We use a recognised online booking platform called Direct Book to process data. They use high standards of data proteciton and encryption where needed and we are satisfied with them as partners.

Cookies Policy

Cookies are small files placed on devices that help websites run better or provide useful analytical information or provide targeted advertising. Most websites use cookies these days. If you search for accommodation availability via this site you will be asked to approve the cookie policy or edit your preferences.

Data Controller

Any email and its contents are received, processed and stored by Hotel Bocas del Mar SA, a Panama registered company. 

Retention of Data

Hotel Bocas del Mar will retain personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

Transfer of Data

Hotel Bocas del Mar will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless we believe there are adequate controls in place including the security of your data and other personal information.

Your information, including personal data, may be transferred to – and maintained on – computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your submission of such information represents your agreement to that transfer.

Hotel Bocas del Mar SA aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data. Please contact us.

Only for people over 18

Hotel Bocas del Mar SA does not address anyone under the age of 18. People under 18 should seek the help of an adult.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time and notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page.

Contact Us / Address of data controller

If you have any questions about this Privacy Policy or wish to access your rights to access to any personal data you have supplied us, please contact us:

By email:

Hotel Bocas del Mar, Camino a Boca Chica, Boca Chica, Chiriquí, Panamá